All TorcUP representatives and distributors are fully educated to provide our customers with training on the use and maintenance of all TorcUP tooling.

• Safe operation of all tooling, including reaction point placement and operator positioning

• Achievement of appropriate torque output

• Proper maintenance and field servicing of all tooling

• Troubleshooting for possible issues

TorcUP offers a trade-in program of new tooling for old tooling, competitors’ tooling or even old methodology. The exchanged tooling can be operational or not. Each trade-in is evaluated on a case by case basis, and can be for a single tool or an entire fleet. All new tooling will carry a full factory warranty.

• Upgrade to new technology

• Replace old methodology

• Swap broken tools for new tools

TorcUP has a full service engineering department located at its headquarters. The engineering staff provides our customers with a wide array of support.

• Application analysis

• Direct contact for custom tooling questions

• Application specific design capabilities for tight tolerance needs

• SolidWorks application approval to show fitment

TorcUP offers its tooling for rental and rent-to-own in various locations.

• All tools are factory-certified TorcUP tools

• Tools can be rented daily, weekly or monthly, dependent upon location

• Rental credits can be used towards purchase, subject to current rental rules and location

TorcUP provides full repair and refurbishment services for all TorcUP models

Our factory technicians provide:

• Free repair estimates prior to work.

• Genuine quality TorcUP replacement parts.

• 24 – 48 hour repair process turnaround.

• All warranty repairs include calibration at no-charge.

• All repair replacement parts covered by 13 month warranty.

TorcUP’s environmentally controlled ISO/IEC 17025 calibration laboratory offers the most advanced torque force measurement technology combined with a staff of highly skilled technicians.

All calibrations include:

• Complete tool operational analysis

• Paper & electronic calibration certificates

• Multi-pass calibration certification process

• Fully documented paperless record keeping

The TorcUP Warranty covers factory defects for the following lengths of time dependent upon the tooling purchased:

• TU ULTRA SERIES WRENCHES – 13 Month Warranty From Date Of Purchase

• TX SERIES WRENCHES – 13 Month Warranty From Date Of Purchase

• RP SERIES WRENCHES – 13 Month Warranty From Date Of Purchase

• VT SERIES WRENCHES – 13 Month Warranty From Date Of Purchase

• SR SERIES WRENCHES – 13 Month Warranty From Date Of Purchase

• EP, AP AND SV SERIES PUMPS – 13 Month Warranty From Date Of Purchase

• BOLT TENSIONING EQUIPMENT – 13 Month Warranty From Date Of Purchase

• ACCESSORIES AND COMPLEMENTARY PRODUCTS – 13 Month Warranty From Date Of Purchase

• SOCKETS AND TURBINE TOOLING – Lifetime*

*Some Exclusions Apply